What the decision says
This case was heard rather than agreed. The panel found that Du purposefully and knowingly accessed the lockbox and entered the property with her client without an appointment or permission.
The panel placed the breach at the serious end of the spectrum because the home was tenanted. In its words, unauthorized access to a residence goes to the core of a person's reasonable expectation of privacy. The tenant was left with unexpected visitors in their home.
Two findings pushed the penalty higher. Du had been warned about this exact conduct in 2023 and repeated it. And although she admitted at the hearing that she had entered without authority, the panel found she refused to accept responsibility.
The panel substituted its own choice of course for the one RECO proposed.
- Registrant
- Jinghui Du (registered as Amy Du)
- Regulator
- Real Estate Council of Ontario (RECO)
- Decision released
- 12 March 2025
- Legislation
- REBBA 2002
- Findings
- Code of Ethics ss. 3 and 39
- Fine
- $12,000
- Also ordered
- Liability decision released 24 October 2024; penalty decision 12 March 2025. Fine payable within 180 days, plus the Real Estate Institute of Canada's REIC 2600 Ethics and Business Practice course. No costs awarded.
- Type of finding
- Regulatory Professional conduct. Not a criminal or civil finding.
The penalty
The order was a fine of $12,000. Liability decision released 24 October 2024; penalty decision 12 March 2025. Fine payable within 180 days, plus the Real Estate Institute of Canada's REIC 2600 Ethics and Business Practice course. No costs awarded.
Why this record matters
Four other records here involve a registrant giving or taking access to a property without permission. This is the one where a panel explained why that matters, and where a prior warning turned an ordinary breach into a $12,000 one. If you are a tenant, the appointment system exists for you, not for the agents.
Related reading: our guide on this, or the full index of records.
This is a professional-conduct decision by a regulator, not a criminal or civil finding, and it concerns the specific events described in the document. It says nothing about conduct before or after them. Parties the regulator anonymised stay anonymous here. If you are Amy Du, or represent them, we will publish your response in full and unedited: see corrections and right of reply.
Source. Discipline decision of the Real Estate Council of Ontario, released 12 March 2025. Retrieved from the Internet Archive's capture of RECO's published decisions list on 6 September 2026 and republished here unaltered. RECO's own copy is at registrantsearch.reco.on.ca.