What the decision says
Keller facilitated unauthorized or unsupervised access by releasing the lockbox code to his buyer clients, allowing them into the property during a scheduled showing without him being present, and without the consent of the designated representatives or the complainants.
As with the other access cases, the findings pair unprofessional conduct under the Code with the protection-of-property rule in section 22.5 of the General Regulation.
- Registrant
- Devin Todd Keller
- Regulator
- Real Estate Council of Ontario (RECO)
- Decision released
- 3 February 2026
- Legislation
- TRESA 2002
- Findings
- Code of Ethics (O. Reg. 365/22) s. 2(a), 2(b), and General Regulation s. 22.5(a), 22.5(b)
- Fine
- $6,000
- Also ordered
- Fine payable by 3 August 2026, and completion of a compliance course.
- Type of finding
- Regulatory Professional conduct. Not a criminal or civil finding.
The penalty
The order was a fine of $6,000. Fine payable by 3 August 2026, and completion of a compliance course.
Why this record matters
The most recent of the access cases, and near-identical to two others. A booked showing does not authorise unaccompanied entry. The pattern across these records suggests the shortcut is common; the fines suggest RECO intends to stop it.
Related reading: our guide on this, or the full index of records.
This is a professional-conduct decision by a regulator, not a criminal or civil finding, and it concerns the specific events described in the document. It says nothing about conduct before or after them. Parties the regulator anonymised stay anonymous here. If you are Devin Keller, or represent them, we will publish your response in full and unedited: see corrections and right of reply.
Source. Discipline decision of the Real Estate Council of Ontario, released 3 February 2026. Retrieved from the Internet Archive's capture of RECO's published decisions list on 6 September 2026 and republished here unaltered. RECO's own copy is at registrantsearch.reco.on.ca.