What the decision says
Izol facilitated unauthorized access by using the lockbox code to enter the property with buyer clients outside the scheduled showing date or time, or without the consent of the seller's brokerage or the sellers.
The General Regulation is explicit: a registrant must not give anyone access to real estate unless a registrant is present with them, or the owner has consented in writing.
- Registrant
- Rozerin Izol
- Regulator
- Real Estate Council of Ontario (RECO)
- Decision released
- 29 May 2025
- Legislation
- TRESA 2002
- Findings
- Code of Ethics s. 2, and General Regulation s. 22.5
- Fine
- $6,500
- Also ordered
- Fine payable within six months, and completion of RECO's Introduction to TRESA course.
- Type of finding
- Regulatory Professional conduct. Not a criminal or civil finding.
The penalty
The order was a fine of $6,500. Fine payable within six months, and completion of RECO's Introduction to TRESA course.
Why this record matters
A booked showing is permission for a specific window, not a key for the afternoon. The rule is written so that either a professional is standing there, or the owner has said yes in writing. Nothing else counts.
Related reading: our guide on this, or the full index of records.
This is a professional-conduct decision by a regulator, not a criminal or civil finding, and it concerns the specific events described in the document. It says nothing about conduct before or after them. Parties the regulator anonymised stay anonymous here. If you are Rozerin Izol, or represent them, we will publish your response in full and unedited: see corrections and right of reply.
Source. Discipline decision of the Real Estate Council of Ontario, released 29 May 2025. Retrieved from the Internet Archive's capture of RECO's published decisions list on 6 September 2026 and republished here unaltered. RECO's own copy is at registrantsearch.reco.on.ca.