What the decision says
Carrol acted as a representative without reducing the agreement for representation to writing, which section 13 requires.
She advised a client to enter into a residential tenancy agreement without conducting, or giving the client, appropriate due diligence on the prospective tenant's financial and rental history.
She failed to report a real estate transaction, or provide the documentation for it, to the brokerage that employed her, and she accepted a commission payment directly from a client instead of through that brokerage.
She also advertised without clearly and prominently identifying herself and her brokerage, contrary to section 36(3).
- Registrant
- Georgia Rayne Carrol
- Regulator
- Real Estate Council of Ontario (RECO)
- Decision released
- 30 May 2024
- Legislation
- REBBA 2002
- Findings
- Code of Ethics ss. 2(1), 4, 5, 13, 30, 36(3) and 39
- Fine
- $25,000
- Also ordered
- At least $5,000 payable within 60 days and the balance within 365 days, together with a Real Estate Institute of Canada course.
- Type of finding
- Regulatory Professional conduct. Not a criminal or civil finding.
The penalty
The order was a fine of $25,000. At least $5,000 payable within 60 days and the balance within 365 days, together with a Real Estate Institute of Canada course.
Why this record matters
Every one of these rules exists to keep a brokerage, and its insurance, standing behind your deal. Money that moves outside the brokerage and paperwork that never reaches it leave a client with far less protection than they think. If you are a landlord, note the second finding: screening a tenant is part of the service you are paying for.
Related reading: our guide on this, or the full index of records.
This is a professional-conduct decision by a regulator, not a criminal or civil finding, and it concerns the specific events described in the document. It says nothing about conduct before or after them. Parties the regulator anonymised stay anonymous here. If you are Georgia Rayne Carrol, or represent them, we will publish your response in full and unedited: see corrections and right of reply.
Source. Discipline decision of the Real Estate Council of Ontario, released 30 May 2024. Retrieved from the Internet Archive's capture of RECO's published decisions list on 6 September 2026 and republished here unaltered. RECO's own copy is at registrantsearch.reco.on.ca.