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It is in front of a person, not a queue. We answer within two business days, and sooner if you are named in the register.

What happens now

  • A right of reply is published in full and unedited, normally within two business days, on a page linked from every page about you.
  • A correction is checked against the source document. If it is right, we fix it and add a dated note saying what changed.
  • A suggested record is verified against the regulator's own copy before anything is written.

If you do not hear from us within three business days, write again. Mail does go astray.